Delivery time-frame will depend on many factors, including the quantity ordered, when the product is needed to fit customers needs and if the products are in stock or need to be produced. All of which can and will be discussed and agreed to with one of our sales representatives.
All packages will be sent out with a tracking number and will need signature confirmation upon receipt.
Please note that we do everything in our power to get the product to your company in the agreed upon time period, but cannot be held responsible for delays due to weather or mechanical problems that are beyond our control. Also, we cannot be held responsible for lost or stolen packages which have been marked as “delivered” when tracked via the delivery confirmation number.
Moonlight Serenade is not responsible for reshipping costs if a package is returned due to incorrect shipping address information given when an order is placed.
Moonlight Serenade is not responsible for any packages that are lost due to incorrect shipping address information given when an ordered is placed.
Moonlight Serenade offers shipping to any address in the United States, including Alaska and Hawaii. We also ship to Puerto Rico, the U.S. Virgin Islands and APO addresses for no additional cost.
For further information, please feel free to contact us at any time.